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Frequently Asked Questions

Most frequent questions and answers

I Paid, how to recieve the product ?

Your file(s) will be available to download once payment is confirmed. There will be an windows to download right after checkout is complete  or refer this: https://maxmediain.com/download-product-after-purchase

I Paid through UPI QR Code Payment method and my order is on hold, Why?

Its due to the process need to verify manually regarding the payment is sucessful or not. Once complete you il recieve email of order confirmation or refer this: https://maxmediain.com/pay-with-upi-qr-code-payment

Can i get technical Support if facing any trouble on purchased product?

Yes, we are always ready to help you. If facing any issues on installation or other please send screenshot of trouble along with order id to: support@maxmediain.com .Once received we will investigate the issue and get back to you soon and will solve the issue at the earliest.

Purchased product's download permission is for specified period?

No, You can download your product for lifetime. You can download unlimited by My Account -> Downloads section or by email of confirmation at the time of purchase or Contact us with order id.

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