Purchase and Refund Policy

Refund Policy

Non-refundable

Our listed products are non-returnable and non-refundable due to the consumable (digital) nature of the product.

How ever, if the file is corrupted, defective or different item delivered to you, we will replace the new one and fix the issue within 24 hours of purchase.

Rarely files may be corrupted due to so many reasons like downloaded by unstable internet connection, incomplete downloads, error hard drives, file extracting softwares…etc, If problem occured check through alternative devices too.

We do not change product functionality and do not fix developer bugs. Our products are 100% legal and licensed under GNU (GPL) License, which is completely legal to redistribute to you.

After Purchase (Refer 3 options below)

1.After the successful payment buyer will recieve product download button instantly (Refer screenshot below)

2.If it missed to capture above option then go to my account -> downloads (refer screenshot below)

In rare cases the product download is not visible immediately on my account section because its due the payment processing delay. But don’t worry about that if your facing any issue regarding downloads please contact us and we ill provide download access immediately.

3. After the successful payment the order confirmation and product details will send to your registered email inbox or check spam folder. If recieved then refer screenshot below

Payment Failed

For instance, If the transaction is failed and the amount is debited from your account and for some reason, it doesn’t reach the destination account don’t worry that your money is safe and credit back within 72 hours maximum. In some cases credit back within 24 hours it depends on bank and payment method you have done.

For avoiding post purchasing issues better to ask the details and clarify about the product before purchase.

For Support

Contact us for 24×7 Support: contact@maxmediain.com , or visit: https://maxmediain.com/contact-us , we are always ready to help you.

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